Refund policy
Refund Policy
Last updated: April 20, 2026
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.
To start a return, you can contact us at contact@blackdeal.shop.
Returns must be sent to the following address:
🅱🅻🅰🅲🅺 🅳🅴🅰🅻
Carrer de Sant Antoni Maria Claret 271
08041 Barcelona
Spain
If your return is accepted, we will send you instructions on how and where to send your package. Items returned without prior approval will not be accepted.
For any return-related questions, you can always contact us at contact@blackdeal.shop.
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Personal care goods (such as beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
Exchanges
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can place a new order separately.
European Union 14-Day Cooling-Off Period
If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
To be eligible, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. Proof of purchase is required.
Refunds
We will notify you once we have received and inspected your return. If your refund is approved, it will be processed automatically to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at contact@blackdeal.shop.
Contact Information
Email: contact@blackdeal.shop
Phone: +34 661 908 908
Address: Carrer de Sant Antoni Maria Claret 271, 08041 Barcelona, Spain