Shipping policy

Shipping Policy

Last updated: April 20, 2026

Overview

At 🅱🅻🅰🅲🅺 🅳🅴🅰🅻, we aim to process and deliver your order as quickly and smoothly as possible. This Shipping Policy explains our shipping methods, estimated delivery times, and other important shipping information.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment is successfully received and confirmed.

Please note that orders are not shipped or delivered on Sundays or public holidays. During periods of high demand, promotions, or holidays, processing times may be slightly longer.

Shipping Options and Delivery Times

We currently offer the following shipping methods:

  • Free Shipping: estimated delivery within 8 to 10 business days
  • Fast Shipping: estimated delivery within 5 to 8 business days - €9.99

Delivery times are estimates only and begin once your order has been shipped, not from the date the order is placed.

Shipping Areas

We currently ship to Spain, countries within the European Union, and selected international destinations made available at checkout.

If shipping is available to your country or region, you will be able to select the available shipping method during checkout.

Shipping Costs

Shipping costs are displayed at checkout before you complete your purchase.

  • Free Shipping: Free
  • Fast Shipping: €9.99

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email including tracking information, where available.

Please note that tracking updates may take some time to appear after the parcel has been dispatched.

Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including courier disruptions, customs processing, severe weather, peak periods, or incorrect shipping details provided at checkout.

We are not responsible for delays caused by the carrier, customs authorities, or other events outside our reasonable control.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, and other related charges may apply depending on your country’s regulations. These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Information

Please make sure that your shipping address is complete and accurate before placing your order. We are not responsible for orders delayed, lost, or delivered to the wrong address due to incorrect or incomplete shipping information provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please first check with neighbors, building management, or your local carrier office. If you still cannot locate the package, contact us at contact@blackdeal.shop and we will do our best to assist you.

We are not responsible for lost or stolen packages confirmed as delivered to the address provided by the customer, but we will assist where possible in opening an investigation with the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at contact@blackdeal.shop and include your order number and clear photos of the packaging and product.

Contact Information

If you have any questions about shipping, please contact us:

Trade name: 🅱🅻🅰🅲🅺 🅳🅴🅰🅻
Email: contact@blackdeal.shop
Phone: +34 661 908 908
Address: Carrer de Sant Antoni Maria Claret 271, 08041 Barcelona, Spain